Hamilton musical on May 1 cancelled an hour before showtime due to 'unexpected illness'
A spokesperson for the production has confirmed that the Thursday (May 2) show will "go ahead as scheduled".
Ticketholders for the Wednesday (May 1) show of Hamilton in Singapore were left disappointed following the abrupt cancellation of the performance – one hour before showtime. According to organiser Base Entertainment Asia, the cancellation was due to an "unexpected illness within the company".
In a deleted TikTok video, a ticketholder showed an SMS she received from ticketing platform Sistic, sent at 6.52pm, informing her of the cancellation. She also showed an email sent from Sistic on behalf of Base Entertainment Asia which can be seen below.
According to the email, "affected ticketholders can exchange their existing tickets for any other Hamilton performances within the same price category" and those who have travelled to Singapore for the show and aren't able to catch another show "will be issued a full refund" upon submission of relevant travel documents.
A spokesperson from the Hamilton production told CNA Lifestyle: "Due to unexpected illness within the company, last night’s performance of Hamilton was, unfortunately, cancelled. Cancelling a performance is always the last resort and all measures were taken to avoid this. Despite this, the performance was unable to go ahead. All impacted patrons are being offered the opportunity to see the show on another occasion. Patrons who are unable to attend a different performance are being offered a full refund."
The spokesperson also confirmed that "this evening’s performance of Hamilton [on May 2] will go ahead as scheduled".